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Journey to Zermatt

Journey to Zermatt

Zermatt is a car-free village. Private vehicles are permitted only as far as the village of Täsch, which is about five kilometers away. The Täsch–Zermatt road is closed to private vehicles. If you have any questions about your travel arrangements, we’d be happy to assist you.

Car

Arrival by car

You can drive your car to the village of Täsch, which is located about five kilometers before Zermatt. Once you reach Täsch, stay on the main road until you see the golden locomotive on your left. That’s where you’ll find the Parking Schaller parking garage, which has over 160 parking spaces. In front of the parking garage, there are four parking spaces equipped with “hyper-chargers,” each offering a charging capacity of up to 400 kW.

As our guest, you’ll receive a 25% discount. The parking garage offers a taxi shuttle service that will take you to Zermatt.

An employee unloads luggage from the trunk at Porta Cervino
View from the Matterhorn Gotthard Railway train of the snow-covered mountain route to Zermatt

Train

Arrival by train

If you’re traveling by train, there are daily train connections from all nearby airports that will take you to the final stop in Zermatt, running from 6:00 a.m. until around midnight. Once you arrive at the Zermatt train station, you can use the hotel’s shuttle service between 7:00 a.m. and 9:00 p.m. Just give us a call and we’ll be happy to pick you up.

You can check the SBB (Swiss Federal Railways) website to find the best travel time for you.

Traveling Comfortably Through Zermatt

Shuttle service upon arrival and departure

As soon as you arrive in Zermatt, just give us a call and we’ll pick you up for free at the Zermatt train station with our shuttle taxi. You can also use our electric taxi when you’re leaving; after you check out, we’ll take you back to the train station for CHF 10.00. The shuttle service is available from 7:00 a.m. to 9:00 p.m.

Guests board the Alpen Resort Zermatt shuttle at the hotel

Frequently Asked Questions

Here you'll find everything you need to know about your stay with us. 

If you have any further questions or requests, please don't hesitate to contact us.

Is there a shuttle service from the train station to the hotel?

Yes, our shuttle service from the Zermatt train station to the Alpen Resort & Spa is free for our hotel guests and available daily from 7:00 a.m. to 9:00 p.m. Please contact our front desk shortly before your arrival so we can arrange the transfer for you.

Is the Alpen Resort & Spa located near the train station?

Yes, the Alpen Resort & Spa is located just a 5-minute walk from the Zermatt train station and can be easily reached on foot or via our free shuttle service.

How do I get to the Alpen Resort & Spa?

From the Zermatt train station, it’s just a 5-minute walk to the Alpen Resort & Spa. Exit the station to the left and follow the main street to Spissstrasse 52. Alternatively, we’d be happy to pick you up between 7:00 a.m. and 9:00 p.m. with our free shuttle service. If you’re traveling by car, we recommend Parking Schaller in Täsch, where you’ll receive special rates. From there, you can easily reach Zermatt by train or our paid taxi service.

How far is the hotel from the mountain railways?

The Alpen Resort & Spa is just a 3-minute walk from the ski bus stop. The ski bus takes you conveniently to the Sunnegga cable car and the valley station of the Matterhorn Glacier Express. The Gornergrat cable car is about a 5-minute walk away, and the Sunnegga station is about a 7-minute walk away.

Where can I park my car when I'm staying at the Alpen Resort & Spa?

Since Zermatt is car-free, we recommend the Schaller parking lot in Täsch. As our guest, you’ll enjoy a special rate on parking fees. From Täsch, you can easily reach Zermatt by train or using our taxi service.

Book your unforgettable Zermatt experience now!

One room, many moments of pleasure, and time to relax.
Everything else is just a detail.

Two aperitif glasses in front of the Matterhorn as we clink them together